Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to providing a reliable and transparent shipping experience for our customers.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received. Orders are not processed on weekends or public holidays.
Shipping Times
Estimated delivery times vary depending on the destination and shipping method. International orders typically arrive within 7–20 business days after processing.
Please note that delivery times are estimates and may be affected by customs clearance, local postal services, holidays, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
International Shipping
We ship to selected international destinations. Customers are responsible for providing complete and accurate shipping information at checkout.
Depending on the destination country, customs duties, import taxes, or other fees may apply. Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping fee.
Tracking Your Order
When tracking information is available, you will receive a shipping confirmation with your tracking details after your order has been dispatched. Please allow some time for tracking information to update.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that shipping information can be changed after an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
If your package is significantly delayed, lost, or arrives damaged, please contact us and provide your order number and relevant details. We will review the situation and assist you with the next steps.
Contact Us
If you have any questions about shipping or delivery, please contact us through our Contact Us page.